SOS Support Portal

In a marketing pinch? You're not alone, and you have options.

If you’re on this page, you’re probably looking for help—FAST.

I’ve been there—the anxiety, the sweaty palms, and the thought that everything is crashing down around you. First things first:


Nothing will be solved while you’re wound up tight. So…

Breathe again.

Now, let’s see if I can help you get back on track.

There are two ways that Team Vivid and I can help you get this situation sorted out. The first way is to start a live chat and share what’s going on, what you’re doing about it, and any other details that you think will be helpful. This chat option is 100% free and is the fastest way to get our support. If we can help you, we will—and I’m inside the chat a lot of the time as well.

The second option is to get in touch with me directly for a last-minute SOS Support Call. This call is $750 and it overrides my standard calendar rules in order to get you to the front of the line. If things are that urgent, you can skip the chat option and schedule a call with me.

Dan Russell

Dan Russell
Founder & Chief Strategist

Option 1: Live Chat With Team Vivid

Cost: Free

Instructions: Click the button below and begin a chat with the team at Vivid Labs. Explain your situation, the problem you’re facing, and any other details that you think are important. We will start a conversation with you and try to help you figure out the problem. We are not a marketing agency and will not try to sell you anything.

Option 2: 60-Minute SOS Support Call With Dan

Cost: $750

Instructions: Click the button below to register for a high-priority 60-minute SOS Support Call with Dan. Upon registration, you’ll be sent to a calendar page to schedule your call and add another guest if needed.

Register Now

Was your issue resolved? SOS Support Calls are refundable up to 2 hours prior to the scheduled call. Send refund requests to